How long will it take to receive my gaskets?

We know that when your cooler or freezer isn’t sealing properly, you need replacement gaskets as quickly as possible. That’s why our team prioritizes fast production and efficient shipping for every order — whether domestic or international.

Here’s what to expect from the time you place your order to the moment your gaskets arrive.

1. Standard U.S. Orders

Most gasket and strip curtain orders ship the same business day if placed before 2:00 PM EST.

You’ll receive a shipping confirmation email with tracking information once your order leaves our facility.

Tip: Choosing an expedited shipping option (like UPS 2-Day or Overnight) at checkout ensures faster delivery once your order ships.

2. International Orders (Including Canada & Mexico)

If we are able to accommodate your international order, we will work to get it to you as quickly as possible — just like we do for all of our customers. However, delivery timelines vary significantly depending on destination, customs clearance, and carrier service levels.

Please note:

• We cannot guarantee exact delivery dates for international shipments.
• Customs processing or import inspections can occasionally cause delays.
• Customers are responsible for any import duties, taxes, or brokerage fees charged by their country’s customs agency.

If your order is time-sensitive, we recommend working with a U.S.-based freight forwarder to ensure faster and more predictable delivery.

3. Tracking and Delivery Updates

Once your order ships, you’ll receive an email containing:

• Your tracking number
• The shipping carrier (UPS, FedEx, or USPS)
• A direct link to track your package in real time

Tracking updates are typically visible within a few hours after your shipment leaves our warehouse.

If you haven’t received your tracking email within two business days of ordering, please check your spam folder or contact our Customer Service team for an update.

4. Factors That May Affect Delivery Times

While we process orders quickly, delivery times can be influenced by:

• High order volumes during holidays or promotions
• Severe weather or regional carrier delays
• Incorrect or incomplete shipping addresses
• Customs clearance (for international orders)

We’ll always notify you promptly if we anticipate any delay with your order.

5. Need a Rush Order?

If you need your gaskets urgently, contact us right after placing your order. Our team can:

• Confirm expedited shipping options
• Prioritize your order for same-day production and dispatch
• Work directly with your preferred carrier or freight forwarder

We’re committed to helping you get your replacement parts as fast as possible.

Summary