Quick Contact Summary
|
Method |
Details |
Best For |
|
Phone |
(855) 288-2259 |
Quick questions, order help, sending gasket photos |
|
|
support@coolergaskets.com |
Detailed requests, order issues, technical help |
|
Live Chat |
Available on CoolerGaskets.com (M–F, 8 AM–5 PM EST) |
Fastest assistance during business hours |
|
Business Hours |
Monday–Friday, 8:00 AM – 5:00 PM (EST) |
Closed weekends and major holidays |
At CoolerGaskets.com, we’re proud to be the industry’s go-to authority for replacement refrigeration door gaskets — and that includes world-class customer support. Whether you have questions about your order, need help identifying the right gasket, or want to confirm a fit, our team is ready to assist.
Customer Service Hours
Our U.S.-based customer service team is available Monday through Friday, 8:00 AM – 5:00 PM (Eastern Standard Time). We respond to inquiries in the order they’re received and do our best to reply within one business day.
How to Reach Us
Call Us: (855) 288-2259
Our gasket specialists are available during business hours for real-time help.
- Phone: Ideal for quick questions, order assistance, or installation guidance.
Email Us: support@coolergaskets.com
Email is great for detailed requests, order updates, or technical questions.
To help us assist you as efficiently as possible, please include:
- Your order number (if you have one)
- The make and model of your equipment (if known)
- Clear photos of your existing gasket or cooler door
- A short description of your issue or question
Providing this information helps our team identify the right gasket and respond accurately on the first contact.
Live Chat (Fastest Response)
Need help right away? Use the live chat feature on our website during business hours. You’ll connect directly with a real member of our customer service team — no bots, no long hold times.
Live chat is best for:
- Product or profile questions
- Help finding a replacement gasket
- Guidance through checkout
- General order assistance
Click the chat bubble in the bottom-right corner of any page on CoolerGaskets.com to get started.
After-Hours or Weekend Messages
If you reach out outside of business hours, please leave a voicemail or submit an email. We’ll get back to you on the next business day.
We’re Here to Help
Our goal is to make finding and replacing your gasket as quick, easy, and stress-free as possible. Whether you call, chat or email, you’ll always reach a knowledgeable CoolerGaskets.com team member ready to help you get the perfect fit.
